Privacy Policy

1. Introduction

This Privacy Policy explains how TangoBetr Ltd. ("we," "us," or "our") collects, uses, shares, and protects your personal information when you use our TangoBetr application (the "App"), our website, and related services (collectively, the "Services").

Your privacy is important to us. Please read this Privacy Policy carefully to understand our practices regarding your personal information and how we will treat it.

By accessing or using our Services, you agree to this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our Services.

2. Information We Collect

We collect the following types of information:

2.1 Information You Provide to Us

Account Information: When you register for an account, we collect your name, email address, phone number, date of birth, username, and password.
Identity Verification Information: To comply with legal requirements and age verification, we may collect your government-issued identification details, proof of address, and other documentation necessary to verify your identity.
Financial Information: We collect information necessary to process transactions, including your payment method details, bank account information, and transaction history.
Profile Information: Information you provide in your user profile, including profile pictures and biographical information.
Communications: Information you provide when you contact our customer support or communicate with other users through our platform.

2.2 Information We Collect Automatically

Device Information: Information about the device you use to access our Services, including hardware model, operating system, unique device identifiers, mobile network information, and IP address.
Usage Information: Information about how you use our Services, including bet history, log data, browsing history, and other usage metrics.
Location Information: With your consent, we may collect and process information about your precise or approximate location.
Cookies and Similar Technologies: We use cookies and similar tracking technologies to collect information about your browsing activities and preferences.

2.3 Information from Third Parties

Social Media Information: If you choose to connect your social media accounts to our Services, we may collect information from those accounts.
Payment Processors: We receive information from third-party payment processors regarding your financial transactions with us.
Identity Verification Services: We may receive information from third-party identity verification services to verify your identity and comply with regulatory requirements.

3. How We Use Your Information

We use your information for the following purposes:

3.1 Providing and Improving Our Services

To create and maintain your account
To provide, operate, maintain, and improve our Services
To process transactions and manage your betting activities
To respond to your comments, questions, and requests
To detect and prevent fraudulent activities and ensure the security of our platform

3.2 Compliance and Security

To verify your identity and age eligibility
To comply with legal obligations, including anti-money laundering and know-your-customer regulations
To enforce our Terms and Conditions and other policies
To protect the rights, property, or safety of our users, our company, or the public

3.3 Communication and Marketing

To communicate with you about your account, transactions, and betting activities
To send you technical notices, updates, security alerts, and support messages
To provide news and information about our Services that may be of interest to you
To deliver targeted advertisements about our Services or third-party products that may be of interest to you

4. How We Share Your Information

We may share your information with the following categories of recipients:

4.1 Service Providers

We share information with third-party service providers who help us operate, provide, improve, and market our Services, including:

Payment processors
Identity verification services
Customer support providers
Analytics providers
Marketing and advertising partners
Cloud hosting providers

4.2 Legal and Regulatory Authorities

We may disclose your information to governmental authorities, regulatory bodies, or other third parties:

To comply with applicable laws, regulations, or legal processes
To respond to lawful requests from public and government authorities
To enforce our Terms and Conditions
To protect against fraud, illegal activity, or threats to public safety

4.3 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or alteration. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining the retention period, we consider:

The amount, nature, and sensitivity of the personal information
The potential risk of harm from unauthorized use or disclosure
The purposes for which we process the information
Whether we can achieve those purposes through other means
Applicable legal requirements

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

Access: You may request access to your personal information that we hold.
Correction: You may request that we correct inaccurate or incomplete information about you.
Deletion: You may request that we delete your personal information in certain circumstances.
Restriction: You may request that we restrict the processing of your personal information in certain circumstances.
Data Portability: You may request that we transfer your personal information to another service provider, where technically feasible.
Objection: You may object to our processing of your personal information in certain circumstances.
Withdrawal of Consent: You may withdraw your consent at any time where we relied on your consent to process your personal information.

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

8. International Data Transfers

We may transfer your personal information to countries other than the one in which you reside. When we transfer personal information internationally, we take appropriate safeguards to ensure that your information receives an adequate level of protection in the jurisdictions in which we process it.

9. Children's Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected personal information from a child, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated Privacy Policy on our website or through the App, and we may provide additional notification methods depending on the nature of the changes.

11. Third-Party Links and Services

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party services. We encourage you to review the privacy policies of any third-party services you access.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

TangoBetr Ltd.
[Address]
Email: [contact email]
Phone: [phone number]

13. Nigeria-Specific Privacy Provisions

As a company operating in Nigeria, we comply with applicable Nigerian data protection laws, including the Nigeria Data Protection Regulation (NDPR). Under the NDPR, you have the right to:

Request information about the processing of your personal data
Access your personal data that we process
Request rectification of inaccurate personal data
Request erasure of your personal data
Object to direct marketing
Object to certain types of data processing
Request restriction of processing
Data portability

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section above.